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What type of damage is considered cosmetic and not covered by Dell?

Dell considers damage to be cosmetic if it does not impact the operation of the device nor the case.  Examples include: scratches on the plastic case or slight imperfections in the casing as long as they do not interfere with the opening and closing of the unit.  If in doubt, the student can have the technology staff member at their building look at it.

Posted in: Chromebook Collection - Summer 2016